Field Service Engineer – Radiology

Overview

In this Field Service role, you ensure reliable operation of MEDRAD injection systems in clinical settings, delivering installation, maintenance, and repairs across a defined territory. You’ll collaborate with radiology staff and cross-functional teams to uphold patient care standards and system performance. The role offers exposure to advanced imaging tech and a strong customer-facing mission within a global healthcare company. You’ll drive service quality and continuous improvement in a critical medical environment.

Pay / Benefits

• Private healthcare
• Pension scheme
• Life insurance
• Wellness programs
• Flexible/hybrid working
• Volunteer days

Responsibilities

• Install, perform preventive maintenance, troubleshoot, and repair MEDRAD injection systems within territory
• Build and maintain relationships with hospital stakeholders to ensure high customer satisfaction
• Conduct electrical and pressure safety testing, software upgrades, system updates, and equipment validations in line with regulatory requirements
• Manage service inventory, tools, spare parts, and documentation with accurate records
• Collaborate with internal service, sales, clinical, and technical teams to support service objectives and revenue targets

Key requirements

• Experience as Field Service Engineer, Biomedical Engineer, Medical Equipment Engineer, or similar technical service role
• Experience supporting medical devices or radiology equipment in NHS or private healthcare environments
• Strong electro-mechanical troubleshooting, fault-finding, and diagnostic skills
• Ability to read technical documentation, schematics, and maintenance manuals
• Full UK driving licence and willingness to travel extensively (including overnight stays)

• Customer focus
• Cross-functional collaboration
• Problem-solving
• Electro-mechanical troubleshooting
• Fault-finding and diagnostics
• Reading schematics and maintenance manuals

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