Senior Application Support Analyst – Flexible Growth & Impact

Company: Sword Group
Apply for the Senior Application Support Analyst – Flexible Growth & Impact
Location: Scotland
Job Description:

Sword Group is seeking a Senior Application Support Analyst to deliver responsive support for business applications, resolve incidents and requests, and improve documentation, service quality and customer confidence.

You will handle incidents, requests and escalations, implement minor software modifications, and train Service Desk colleagues to ensure effective knowledge sharing and high customer satisfaction.

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Posted: October 15th, 2026