1st Line IT Support Analyst – Hybrid & End-User Focus

Equals is seeking a Workplace IT Support – 1st Line to provide frontline IT assistance for end users, log and triage requests, and uphold business continuity across the UK and Europe.

You will troubleshoot hardware, software, networking, and account issues, assist with Microsoft 365, VPN, and device onboarding, while following ITIL-aligned processes. Hybrid work setup with office presence in London.

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