Strategic Account Manager – London

Overview

In this Strategic Account Manager role in London, you own and grow a portfolio of enterprise customers, serving as a trusted advisor to senior marketing leaders. You’ll drive renewals and expansions, translate performance data into ROI narratives, and collaborate with Customer Success to ensure long-term customer health. You operate in a quota-carrying environment, leading executive conversations and shaping outcomes that align with BrightEdge’s mission to deliver measurable digital performance.

Pay / Benefits

• Competitive salary and bonus
• Comprehensive benefits (including BUPA healthcare)
• Fully stocked kitchens
• Social events
• Central London location (Labs Holborn)
• Opportunities to expand knowledge and experience

Responsibilities

• Own a book of enterprise and mid-market BrightEdge customers as the primary commercial contact
• Lead executive-level conversations with VP- and C-level marketing leaders to demonstrate value and secure renewals
• Manage the full account lifecycle including renewals, upsells, and expansion opportunities (multi-threading and hunting)
• Translate performance data into compelling ROI narratives and business impact presentations
• Partner with Customer Success Managers to drive adoption, performance, and customer health
• Forecast, manage, and close against monthly retention and expansion quotas

Key requirements

• 1–2 years closing experience in a quota-carrying SaaS Account Management or New Business role
• MarTech experience strongly preferred
• Proven track record of meeting or exceeding revenue targets (MRR, renewals, or expansion)
• Comfort leading strategic conversations with senior executives and influencing multiple levels
• Strong presentation and storytelling skills translating data into business value
• Experience managing end-to-end sales cycles using a CRM (Salesforce preferred)
• Excellent written and verbal communication, with strong organization and time management
• Bachelor’s degree

• strong presentation and storytelling abilities
• excellent written and verbal communication
• time management and organization
• Salesforce
• CRM management
• SaaS sales experience

…