Residential Addictions Service Manager

Overview

In this role you will lead the launch and ongoing operation of a new residential addiction service, Horizon House, as part of Priory’s Flourish programme. You will build and guide a high-performing, therapy-led service that focuses on clinical excellence, personalised recovery, and safe, supportive care. You will shape culture, drive outcomes, and ensure long-term sustainability in line with regulatory standards. This is an opportunity to establish a model service from day one and contribute to Priory’s expanding network of treatment locations.

Pay / Benefits

• Permanent contract
• Full-time
• Salary 55,000–65,000 per year
• Inclusive recruitment process

Responsibilities

• Lead day-to-day running of a therapy-led residential service
• Create a safe, high-performing environment for clients and staff
• Shape culture and direction to achieve high standards of care and positive outcomes
• Own operational performance, staffing, and day-to-day service operations
• Ensure regulatory compliance and alignment with Priory Group standards
• Drive long-term sustainability and continuous quality improvement

Key requirements

• Experience in residential addiction, mental health, or dual-diagnosis services
• Strong understanding of substance misuse, recovery models, and trauma-informed care
• Ability to lead, motivate and develop multidisciplinary teams
• Experience managing risk, safeguarding, and complex mental health needs
• Knowledge of regulatory standards (e.g., CQC) and quality improvement
• Confident in day-to-day service operations, staffing, and performance
• Strong communication skills and relationship-building with clients, families, and professionals
• Compassionate, non-judgemental approach aligned with recovery-focused care

• leadership
• communication
• empathy and compassion
• trauma-informed care
• risk management
• safeguarding

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