Business Relationship Manager

Overview

As a Business Relationship Manager at Barclays, you will build profitable partnerships with corporate and individual clients, acting as the bridge between our offerings and client needs. You will assess client goals, risks, and industry context to tailor solutions from the bank’s portfolio. You’ll communicate value, guide financial decisions, and monitor outcomes to sustain long-term relationships. This role combines relationship management with risk-aware advisory in a hybrid, high-value-client environment.

Responsibilities

• Manage client relationships to identify financial goals, challenges and risk tolerance, and analyze data from portfolios and cash flow to spot trends and opportunities
• Research client industry trends, regulatory landscape, and competitive environment to inform strategic recommendations
• Design customized solutions using the bank’s products and services to meet client objectives
• Communicate the value proposition, justify recommendations, and negotiate terms beneficial to both client and bank
• Provide guidance on investment, risk management and wealth strategies and update on market trends
• Assess financial, legal, and operational risks and implement mitigations
• Document all client interactions, transactions, and agreements to ensure transparency and support product development and bank strategy
• Monitor client satisfaction, revenue and other metrics to evaluate relationship management effectiveness

Key requirements

• Managing relationships with clients
• Planning and organizational skills including Diary Management
• Excellent communication with clients, professionals, and internal teams
• Stakeholder management (valued)
• Understanding of Lending (valued)
• Business development skills for identifying and securing new opportunities

• communication
• stakeholder management
• planning and organizational skills
• adaptability
• Understanding of Lending
• risk management and controls awareness

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