Director of Sales

Overview

In this role you drive the hotel’s sales strategy to meet revenue forecasts, lead and develop the sales team, and build strong client relationships. You’ll work cross-functionally to maximise room and event revenue, ensure brand and policy compliance, and steer commercial performance. The position sits at a luxury hotel where strategic leadership directly impacts growth and guest satisfaction. This is a high-impact opportunity to shape sales direction in a renowned five-star property.

Pay / Benefits

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays for you and family/friends from day one
• Free meals on duty in colleague restaurant
• Uniform provided and laundered
• Headspace membership and EAP access
• 50% dinner/ beverage discount at Hyatt Hotels

Responsibilities

• Create and implement the hotel sales strategy to achieve forecasted and budgeted revenues
• Lead the annual budgeting process and monthly revenue forecasting
• Manage and develop the Sales team, setting clear objectives and driving performance
• Build and maintain strong relationships with clients through direct sales, trade events, and networking
• Ensure all sales proposals, contracts, and communications comply with brand standards and hotel policies
• Review room and event space inventory and maximise revenue opportunities
• Collaborate with Revenue, Operations, and other departments to drive commercial performance
• Monitor sales activity and market trends, adapting strategies to achieve business goals
• Maintain departmental budgets, forecasts, and cost controls
• Foster a high-performing sales culture through coaching, training, and leadership

Key requirements

• Accomplished sales leader with significant hotel sales experience
• Proven track record of driving revenue growth
• Strong client relationship and team leadership experience
• Experience in luxury or five-star hospitality environments (preferred)
• Ability to forecast, budget, and manage costs

• Leadership
• Relationship-building
• Coaching and mentoring
• Revenue forecasting
• Budgeting
• Contract and proposal management

…