Overview
As Digital Delivery Manager, you will drive delivery of complex Defence-focused projects and programmes, aligning operational needs with practical delivery plans. You’ll work with Defence clients, partners and cross-functional teams to establish delivery controls and translate requirements into measurable outcomes. You’ll lead or coordinate delivery streams, manage risks, and foster continuous improvement in secure environments. This role offers impact across digital and data-enabled change within a renowned professional services firm and a collaborative, inclusive culture.
Pay / Benefits
- flexible working environment
- inclusive culture
- opportunity to work on high-impact Defence programmes
- global professional services exposure
Responsibilities
- Lead or coordinate delivery across projects, programmes, workstreams or services with clear scope, priorities, plans, resources and dependencies
- Translate operational and business problems into practical delivery plans, products, services or process improvements
- Create and maintain proportionate governance, including plans, reporting, risks, issues, dependencies, decisions and change control
- Coordinate multidisciplinary teams and partners, remove blockers and maintain momentum
- Capture and prioritise business and user requirements with traceability through delivery
- Support design and delivery of digital, data and reporting solutions with cross-functional stakeholders
- Define measurable outcomes and benefits and support decision-making with evidence
- Plan adoption and transition activities to embed new capabilities into operations
- Build relationships with senior Defence stakeholders and communicate challenges and trade-offs clearly
- Support operational management by improving ways of working and driving continuous improvement
- Provide collaborative leadership, coaching and enabling team ownership
- Support client relationships, mobilisation, proposals and capability growth
- Role may require travel to Defence locations within the United Kingdom, depending on assignment requirements
Key requirements
- Experience delivering change through project, programme, delivery management, operational management or business analysis
- Ability to coordinate multiple activities, teams or workstreams and maintain a coherent view of priorities and outcomes
- Ability to create structure from ambiguity and maintain momentum in complex environments
- Digital and data literacy with ability to work with technical specialists and translate to business outcomes
- Experience eliciting and prioritising requirements and translating into delivery objectives
- Experience establishing governance and managing risks, issues, dependencies, decisions and change
- Strong stakeholder management and communication skills with senior audiences
- Experience defining outcomes and performance indicators to support decision-making
- Experience working with multidisciplinary teams and multiple suppliers or partners
- Collaborative, accountable and adaptable approach with willingness to coach and share knowledge
- Stakeholder management
- Collaborative leadership
- adaptable and coaching mindset
- Digital and data literacy
- Delivery governance and risk management
- Requirements elicitation and prioritisation
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