IT Service Desk Lead: Mentor Tech Team & Service Excellence

Company: Southport Education Group
Apply for the IT Service Desk Lead: Mentor Tech Team & Service Excellence
Location: Sefton
Job Description:

Southport Education Group is seeking an IT Service Desk Manager to lead the service desk function and drive exemplary support across the IT team. You will manage day-to-day operations, mentor IT Technicians, and implement best practices to optimise service delivery.

The role requires excellent communication, organisation and management skills, a strong technical background, and a commitment to providing outstanding customer service. DBS-related pre-employment checks may apply.

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Posted: October 5th, 2026