London 2nd Line Support Engineer – Field Services

Core Group is seeking a 2nd Line Support Engineer / Field Engineer to join the Service Desk and work on-site with a client in London. The role focuses on delivering high-quality IT support, ensuring a strong first-time fix rate and excellent client satisfaction.

The position involves 4 days at the client’s site (London, EC3V 9AA). Responsibilities include providing 1st & 2nd line support, logging incidents, installing hardware/software, and collaborating with cross-functional teams while

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