Digital Operations & Central Services Lead

Citizens Advice Ltd in Wales seeks a proactive Central Services Manager to lead essential systems, processes and resources across the charity. You will work closely with the CEO and Head of Client Services, line-manage the Administration Coordinator, and ensure reliable operations to deliver high-quality services in a regulated environment.

As a digitally confident administrator, you will design and run robust operating systems, support staff wellbeing, and manage resources that keep advisers,

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