ITSM Manager – Remote & Flexible, Drive Service Excellence

Company: Version 1
Apply for the ITSM Manager – Remote & Flexible, Drive Service Excellence
Location: London
Job Description:

Version 1 is seeking an experienced ITSM Manager to supervise the ASPIRE Global Service Centre’s service delivery, governance, and continual improvement across incident, problem, change, and knowledge management. You will drive ITIL-aligned practices, mentor service desk teams, and collaborate with multi‑vendor IT estates to maintain high service performance.

The role focuses on compliance, risk management, and proactive improvements, with a strong emphasis on ServiceNow operations and security

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Posted: October 11th, 2026