Luxury Guest Experience Manager — Mayfair

St. Regis Hotels & Resorts is seeking a Guest Experience Manager in London. This role involves leading guest relations operations, ensuring exceptional and personalized service at our new property. You will manage service recovery and act as a liaison between guests and hotel departments.

The ideal candidate has a minimum of 3 years in guest relations and possesses strong leadership skills. Join us at the heart of Mayfair and help shape memorable guest experiences in a luxury setting.

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