ICT Support Engineer: Windows & Networking Service Desk Expert

Our client in Gateshead is seeking an ICT Support Engineer to join a busy IT team. The role focuses on delivering first-class technical support, troubleshooting complex issues and ensuring excellent customer service in a fast-paced environment.

Responsibilities include handling incidents, configuring workstations, troubleshooting hardware/software/network issues and maintaining asset records. Fluent English and service desk experience are essential for success.

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