HR Advisor

Overview

In this HR Advisor role, you contribute to HR Operations by guiding line managers on people management cases, from sickness absence to disciplinary and performance issues. You work within the HR directorate to ensure compliant case handling and robust reporting. You collaborate with managers, unions, HR business partners and other stakeholders to deliver practical HR solutions. The position offers hybrid working and a clear path to influence governance, policies and employee support across the organisation.

Pay / Benefits

• 25 days annual leave plus bank holidays
• Private Medical Cover
• Pension with employer contributions
• Cycle to Work scheme
• Green Car Leasing
• Employee Assistance Programme

Responsibilities

• Provide advice and structured case management support to line managers
• Ensure case activity is recorded in HR systems for reporting
• Manage cases per HR policy, tracking progress to defined timescales
• Advise managers on employment law, terms and conditions, and HR policy
• Participate in projects and update on progress and timelines
• Support governance and audit issue resolution
• Review employment change requests with HR Operations Manager
• Monitor sickness absence and performance, coaching managers through procedures
• Provide Occupational Health guidance for long-term sickness
• Deliver coaching to improve manager capability on HR procedures
• Keep HR systems updated and maintained
• Contribute to HR policy development and working groups
• Participate in job evaluation panels when requested
• Manage relationships with Trade Unions and employee representatives
• Maintain management reporting and ensure consistent outcomes
• Ensure timely responses to inquiries via phone, face to face and email
• Provide seamless HR operational service during colleague absence
• Support colleagues with coverage and service delivery

Key requirements

• Chartered Member of the CIPD or currently undertaking CIPD studies
• Experience managing a range of complex HR cases (disciplinary, grievances, sickness, performance, discrimination, bullying & harassment, redeployment and redundancy)
• Ability to advise on complex terms and conditions
• Excellent interpersonal and communication skills
• Knowledge of employment law and HR policy and best practice
• Project management skills
• Ability to build relationships and influence at all levels
• Track record of practical HR solutions and project delivery
• Tenacious, self-motivated team player
• Ability to compile and analyse HR reports
• Strong written and verbal communication with diverse client groups
• Ability to work under tight deadlines and provide customer-focused service
• Commitment to excellent customer service
• Desirable: experience with collective agreements; proficiency in Microsoft 365 and Excel

• Interpersonal skills
• Communication
• Influencing and relationship-building
• Microsoft 365
• Microsoft Excel
• HR systems and reporting

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