Do you have a natural ability to make people feel comfortable and genuinely listened to?
If you enjoy talking to people, building relationships and making a real difference every day, this Sales Advisor role could be the perfect fit.
We’re recruiting for a fast-growing and ambitious business in Altrincham Town Centre looking to expand their friendly team with an Internal Sales Advisor. This is a genuinely rewarding sales based role where you’ll finish each day knowing you’ve helped someone access support that could make a real difference to their life while also having the chance to earn up to 4,000 pa in bonuses. This is a role that offers superb career opportunities
What will you be doing as a Sales Advisor?
This is much more than a typical sales or customer service role. You’ll be supporting customers who have already enquired about claiming a government benefit, helping them take the first step towards accessing the financial support they may be entitled to. Duties will include:
- Making outbound calls to customers who have enquired about the services the company provides (no cold calling – these are all warm leads!)
- Speaking with customers over the phone throughout the day, handling queries and following up warm leads
- Building trust and rapport with older customers, making them feel comfortable, supported and understood
- Clearly explaining the service and answering questions with patience and empathy
- Handling objections gently but confidently, guiding customers through the next steps
- Managing your own pipeline of enquiries using the CRM system
- Booking suitable customers into appointments with the Claims Processing team
We would LOVE to hear from you if you have the following skills and experience:
- A confident, engaging and friendly telephone manner
- The ability to make outbound calls on a daily basis
- Experience in pensions, insurance, claims, or other financial services based industries would be interesting but is not essential
- A kind, compassionate and patient approach and able to handle any objections empathetically and clearly
- The ability to quickly rapport and gain people’s trust to guide them to making an appointment
- Clear, easy-to-understand communication skills
- Confidence using a CRM system and managing your own workload
- A positive attitude
What will you get in return for your work as a Sales Advisor?
- 26,000 – 30,000 salary
- The chance to earn 4,000 pa bonus
- Optional overtime paid at time and a half
- Full training and ongoing coaching
- Excellent career progression within a rapidly growing business – the company actively develops people based on their strengths and interests and is happy to create opportunities as the business grows
- Opportunity to progress into a Claims Processor role after your initial training
- Planned private medical cover as the business grows
- Join a supportive team that genuinely celebrates success and helps each other develop
If you’re an engaging, people-focused professional looking for your next Internal Sales or Sales Advisor opportunity, we’d love to hear from you.
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