Multi-Channel Customer Support Specialist

Jonathan Lee Group in Manchester is seeking a Customer Support Expert to deliver outstanding service across calls, email, live chat, SMS and post. You will be the first point of contact for customers and dealers, ensuring clear, accurate and professional communication at every touchpoint.

Location: Based in Manchester, working Mon to Fri 9:00 am to 5:15 pm, with Saturday 9:00 am to 1:00 pm on a rota basis. Strong problem-solving and IT skills help you thrive in a busy contact centre.

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