AI-Driven IT Support Analyst

Company: ITAC Solutions, LLC
Apply for the AI-Driven IT Support Analyst
Location: Birmingham
Job Description:

ITAC Solutions, LLC is seeking an IT support specialist to troubleshoot hardware, software, and network issues for internal users, while configuring and deploying computers, mobiles, and peripherals. You will manage tickets, document resolutions, and maintain knowledge resources in a collaborative team setting.

You’ll escalate complex issues, track IT assets, identify recurring problems, and use approved AI tools to streamline troubleshooting and documentation.

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Posted: October 16th, 2026