Debt Resolution Complaint Handler | Mon–Fri, Early Fridays

DCBL (Direct Collection Bailiffs Ltd) is seeking a proactive Complaint Handler to join its debt resolution and civil litigation team. You will manage and resolve complaints in a regulated environment, de-escalate concerns, and support risk, compliance, and operations.

You will also contribute insights through QA audits of frontline staff and help drive continual improvement with strong written communication skills.

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