Company: Telana
Location: Preston
Job Description:
Telana is seeking a Technical Support Engineer to join our Managed Services Team. You will be the primary contact for clients, handling tickets end-to-end from Tier 1 to Tier 2, with a focus on the Microsoft ecosystem and a strong customer-service approach. Travel to client sites in Central London may be required for onsite coverage.
The role supports a 24/7 service desk with potential shifts. You will document work, build knowledge, and collaborate with engineers and vendors to resolve complex
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Posted: October 15th, 2026