Engagement and Delivery Officer

Overview

In this role you will lead engagement and delivery of adult learning projects across North Yorkshire, helping adults gain skills and qualifications. You work with community groups, employers and training providers to broaden participation and support learners facing barriers. You will manage projects, monitor funding targets and supervise frontline staff, driving continuous improvement. This position offers a chance to shape learning opportunities across the region within a collaborative, outcomes-focused service. You will contribute to a broader mission of improving life chances through accessible learning and employment pathways.

Responsibilities

• Develop, coordinate and deliver engagement and skills projects across North Yorkshire
• Build and maintain partnerships with employers, community organisations, training providers and public services
• Lead engagement and outreach activities to encourage participation in learning and skills opportunities
• Manage project performance, budgets, outputs and KPI targets
• Support learners to overcome barriers and progress into learning, employment or wider community participation
• Support frontline delivery staff
• Use labour market intelligence, community insight and performance data to inform planning and continuous improvement
• Ensure all activities comply with funding requirements, safeguarding procedures and council policies

Key requirements

• Experience in delivering engagement and skills projects
• Ability to manage budgets, performance targets and reporting
• Proven ability to build partnerships with diverse stakeholders
• Willingness and ability to travel across North Yorkshire and attend events
• Experience in supporting learners to progress into education or employment
• Experience supervising frontline staff (preferred)
• Knowledge of safeguarding procedures and funding compliance
• Strong communication and organisational skills

• communication
• partnership development
• problem solving
• labour market intelligence
• data analysis and performance monitoring
• budget management

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