Risk Systems and Data Management Specialist, New Business Intake (NBI)

Overview

In this role you will support the data and systems that underpin the Firm’s New Business Intake and client onboarding. You’ll ensure data integrity across risk systems, drive quality improvements, and enable regulatory compliance while delivering a positive user experience. You will work with cross-functional teams to implement enhancements and training, shaping how risk data supports lawyers and stakeholders. This is a chance to influence risk management at scale within a leading global firm.

Responsibilities

• Ensure data integrity and consistency in Intapp Intake, Intapp Conflicts, and related risk systems during data maintenance and client/matter lifecycle
• Lead resolution of complex data issues by identifying root causes and proposing solutions
• Develop and document data management procedures to support compliance and operational excellence
• Create training materials and guides to promote adoption of risk systems
• Monitor data quality trends, identify control weaknesses, and implement proactive improvements
• Promote continuous improvement in risk systems, optimize efficiency and user experience
• Collaborate with Technology and PMO to design and execute UAT for new functionality
• Lead or support workstreams related to risk systems, data management, and process improvements
• Develop reports/dashboards to monitor system performance and utilization; liaise with vendors and stakeholders on SLAs
• Support data analysis and reporting to enable informed decision-making and operational improvements
• Build trusted relationships with Partners, PAs, NBI leadership, Technology, Risk Management, and vendors
• Represent Risk Systems and Data Management in stakeholder meetings and projects
• Promote adoption of new processes and technologies through stakeholder engagement

Key requirements

• Bachelor’s degree (2:1 or above preferred) or equivalent professional experience
• At least three years’ relevant experience in risk systems, data management, or related fields
• Experience resolving complex issues independently
• Experience supporting system enhancements, UATs, implementations, or operational changes
• Experience analyzing data, identifying trends, and presenting findings
• Experience developing procedures, training materials, or user guidance
• Ability to act as a subject matter expert and advise colleagues
• Strong analytical, critical-thinking, and problem-solving skills with attention to detail
• Excellent written and verbal communication skills
• Ability to collaborate across teams and manage multiple stakeholders
• Strong planning, time-management, and prioritisation skills

• strong communication
• collaborative mindset
• analytical thinking
• Intapp Intake
• Intapp Conflicts
• Intapp Open

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