Business Analyst

Overview

In this role, you bridge business needs with a developer squad to shape the digitale commerce platform. You’ll run workshops, translate requests into actionable user stories, and map processes to streamline how the solution is used. You’ll support prioritisation, testing, and UAT, ensuring delivered work matches expectations. You’ll collaborate with cross-functional stakeholders to reveal user insights and drive value across the ecommerce platform.

Responsibilities

• Facilitate stakeholder workshops to elicit real needs
• Create clear user stories and acceptance criteria for developers
• Map current and future processes to identify simplifications
• Support Product Owner with prioritisation and business case development for features
• Assist with testing and UAT to ensure delivered results meet requirements
• Act as the voice of the end user to ensure practical solution usage

Key requirements

• Solid BA experience on software, digital or ecommerce projects
• Experience in agile teams (scrum or similar)
• Strong questioning and ability to explain complex topics simply
• Confident with stakeholders at all levels

• Strong communication
• Stakeholder management
• Facilitation and workshop skills
• Writing user stories
• Defining acceptance criteria
• Business process mapping

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