Field Support Supervisor

Due to our continued growth we have an exciting opportunity to join our friendly team based in Reading.

We are looking for a conscientious and ambitious individual with excellent leadership and time management skills.

Job Objective

To help ensure the smooth running of projects and sites.

Key Responsibilities

• To ensure the retention and growth of new and existing customers through delivering added value to their customer experience
• Evaluate and react to customer service issues in line with company policy
• Carry out customer service inspections as required
• Be efficient in manual measuring for all flooring categories and window treatments
• Must hold a full UK driving licence
• Attend site to complete all RAMS
• Inspect subfloors to ensure the floor is within tolerance prior to installation

Other areas of responsibilities include:

• Managing and monitoring projects.
• Visiting clients and potential clients on their sites.
• Noticing and attending to any special needs and service issues on projects.
• Planning, pricing and scaling projects and general tenders.
• Ensuring quotations are accurate, well-presented and planned as economically as possible.
• Measuring for flooring and blinds on site.
• Must be able to carry out small basic remedial jobs.
• Liaising between multiple teams, including those in the regional office and those on site.

Designer Contracts is an equal opportunities employer

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