National Transport Manager

Overview

In this role, you will lead the national transport operation across Daventry and UK outbases, delivering compliant, high-quality and cost-efficient service. You will partner with the customer and DHL senior leadership to shape performance and service delivery in a fast-paced, temperature-controlled distribution network. You will drive strategic decision-making, lead high-performing teams and oversee KPI delivery and continuous improvement. This is a high-impact role that combines operational leadership with stakeholder management to sustain excellence across the network. Join DHL to develop your leadership capabilities and make a tangible impact on a national transport operation.

Pay / Benefits

• Company car or car allowance
• Discretionary bonus based on performance
• 8% employer pension contribution (4% employee contribution)
• Free confidential 24/7 GP consultations
• Retail and lifestyle discounts
• Loans, savings schemes and mortgage advice

Responsibilities

• Own and control the transport operation across Daventry and all UK outbases
• Lead transport activities in a temperature-controlled environment with focus on service, compliance, and operational standards
• Build and maintain a strong customer partnership as the main point of contact for service delivery
• Ensure legally compliant, quality, and cost-efficient transport services
• Plan, coordinate, supervise, review, and report on transport team activities through effective leadership and training
• Balance workload, resources and equipment across two depots to maximise service while controlling costs in a 24/7 operation
• Present transport cost and performance reviews to customer and DHL senior leadership, up to VP level
• Ensure compliance with Working Time Directive, road transport legislation, operator licensing, health & safety and quality requirements
• Manage and deliver KPIs in line with contractual obligations and DHL expectations
• Drive continuous improvement initiatives to enhance efficiency, customer satisfaction and service performance

Key requirements

• International Transport Manager CPC (essential)
• Experience of managing an O Licence operation
• Experience in a temperature-controlled transport and warehousing environment
• Transport management experience in a fast-paced retail, logistics or food distribution setting
• Strong relationship management and stakeholder engagement skills
• Experience leading and developing teams in a transport environment
• Excellent communication and presentation skills with senior stakeholders
• Strong commercial awareness balancing service, compliance and cost

• relationship management
• stakeholder engagement
• communication
• International Transport Manager CPC
• O Licence operations
• transport planning and coordination

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