Client Success Manager | Hybrid IT MSP | Growth & Benefits

Searchability is seeking a Client Success Manager in London to manage an existing portfolio of clients in a hybrid role (3 days in the office). You will collaborate with technical delivery and senior management to support contract renewals, client reviews and identify opportunities for account growth, including upsell and cross-sell across managed IT services.

The role requires strong communication, relationship-building and organisational skills, with a customer-focused approach within a

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