2nd Line IT Service Desk Engineer – Windows & Azure

Fyre Global Ltd. is seeking a Service Desk Engineer (2nd Line) to join a Hull-based IT service desk. The role covers both 1st and 2nd line support, with room to grow into more responsibility within a lean, hands-on team.

You will handle escalations, coach 1st line colleagues, own workstation build processes, and keep asset records up to date while supporting production tech and ERP/MES devices. A clear path to progression is available.

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