SaaS Customer Success Manager: Growth & Adoption

Sphera is seeking a Customer Success Manager to support customers throughout their lifecycle with our SaaS platform. You’ll focus on adoption, risk mitigation, and ensuring measurable value while growing relationships with mid- to enterprise-level accounts.

In this role, you’ll educate customers on features, monitor health scores, collaborate with Support, Product and Engineering, and drive renewal and expansion opportunities. A proactive, relationship-driven mindset is essential.

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