Customer Service Champion – Vehicle Repairs & Support

Solus, owned by Aviva, invites applications for a Customer Service Assistant based at our Birmingham site. You will manage high‑quality customer contact during vehicle repairs, coordinate updates by phone, and help ensure a smooth customer journey from intake to return of vehicles.

We value strong organisational skills, a proactive problem‑solving mindset, and the ability to lead by example while working with a team to deliver excellent service.

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