Senior Business Intelligence and Insights Analyst

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

The Performance & Insights role is to question, influence and provide understanding to make life better in Coventry.

The Performance & Insights Team collects, analyses, interprets and publishes a wide range of insights about the city, and engages with residents, communities and partners to champion a culture of evidence-based decision-making across Coventry.

Activities undertaken by the Performance & Insights team include:

• Business intelligence
• Customer and location intelligence
• Engagement and consultation support
• Evaluative research
• Performance management
• Partnership working
• Providing advice and guidance on equalities and diversity issues and ensuring the Council discharges its Public Sector Equality Duty

Areas of work supported by the Performance & Insights team include:

• Children’s services
• Compliments, comments and complaints
• Customer services
• Geographical information systems
• Growth and prosperity
• Housing and homelessness
• Local land and property gazetteer
• Population health management
• Social care

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