Head of Customer Services – Hybrid Lead (Maternity Cover)

Clarins Group, a leading skincare and makeup company, seeks a Head of Customer Services (Maternity Cover) at its Harlow Head Office. The role focuses on managing the UK Customer Service function across Consumers, Trade Customers and in-store teams, with an emphasis on exceptional service and cost control.

Based at the National Distribution site, you will drive training, performance development and 5 Star service, while overseeing GDPR compliance, service levels and cross-functional collaboration

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