Client Account Manager and Contractor Relationship Lead (Transmission & Distribution)

Overview

In this high-visibility role, you drive growth for Grid Modernisation accounts by leading client relationships and cross‑functional collaboration. You will influence internal strategy, guide sales and delivery efforts, and raise AECOM’s profile in the energy sector. You’ll mentor teams, ensure high‑quality delivery, and shape long‑term, value‑driven solutions for key clients. This position offers impact at scale within a global firm and a chance to lead transformative initiatives in grid modernization.

Pay / Benefits

• hybrid working model
• career development opportunities
• AECOM University
• volunteering days
• well-being programs
• competitive compensation

Responsibilities

• Own growth objectives for the client and contractor portfolio and ensure alignment with business plans
• Support capture managers to win work and project managers to deliver large programs
• Raise AECOM’s profile by delivering value, innovation, and sector leadership
• Drive sustainable and profitable growth across client engagements
• Coordinate internal teams to align with the client vision and maximize client satisfaction
• Mentor team members in building strong client relationships
• Oversee financial success for client engagements in partnership with project leadership
• Establish management processes to ensure quality and technical excellence
• Identify high‑risk areas and take proactive actions to influence outcomes
• Lead the client relationship management approaches and standardize processes
• Identify long‑term trends in Grid Modernisation and adapt strategies
• Champion ethical and safe working practices
• Manage BD activities and lead capture of significant new opportunities
• Drive growth in project pipelines and repeat business
• Monitor delivery quality and client service experience
• Determine evolving resourcing needs and escalate as needed within energy sector
• Develop and maintain client networks and regular contact
• Collaborate with Strategy, Marketing and Communications to win work
• Share best practices for client account management across AECOM
• Promote leadership behaviours aligned with AECOM values
• Leverage automation and technology to improve efficiency in projects
• Foster a culture of innovation and collaboration within Transmission and Distribution

Key requirements

• Senior-level Grid Modernisation experience in energy, infrastructure advisory, consulting, or engineering with client account management
• Strong commercial acumen and ability to navigate complex customer ecosystems
• Proven sales production metrics and business development strategy experience
• Excellent stakeholder engagement and ability to speak at industry events
• Natural networker with ability to engage government and clients
• Experience leading teams and driving client discovery and value proposition development
• Ability to manage large, complex programs and relationships across Tier 1 contractors
• Strong communication and leadership capabilities

• leadership
• stakeholder management
• communication
• Grid Modernisation knowledge
• business development strategy
• sales and account management

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