Business Development Manager – London Based

Overview

In this field-based role, you will drive our intermediary strategy across a defined territory, engaging with mortgage intermediaries through a mix of face-to-face and virtual interactions. You will shape broker relationships, monitor market trends, and work with cross-functional teams to grow high-quality mortgage opportunities. The role emphasizes consultative engagement at senior levels and collaboration with our telephone team to enhance the intermediary and end-customer experience. A strong emphasis on professional influence and stakeholder management grounds the impact you will have.

Pay / Benefits

• 28 days holiday plus bank holidays
• Annual discretionary bonus scheme
• Personal pension with enhanced contributions
• Car allowance or car scheme
• Maternity, paternity and shared parental leave
• Extensive wellbeing support

Responsibilities

• Promote the intermediary strategy across the designated territory using a blend of in-person and virtual engagement
• Review market conditions and monitor business volumes to respond to emerging trends
• Build long-term relationships with intermediary partners by understanding their culture and goals
• Collaborate with broker firms to develop mutually beneficial partnerships and plan effective business development
• Focus on improving the quality and volume of mortgage applications through relationship management
• Represent the Society’s proposition professionally to key accounts and brokers
• Coordinate with Corporate Accounts, the wider field team, and Coventry-based support teams as a trusted external influencer
• Manage your own diary and field-based schedule to cover the patch effectively
• Engage with senior stakeholders (MDs and executives) to identify opportunities and mitigate risks

Key requirements

• Experience as a business development manager and/or telephone business development manager
• Strong mortgage intermediary experience
• Ability to engage in consultative relationship building for long-term business development
• Solid commercial knowledge and understanding of the UK mortgage market
• Ability to negotiate and influence effectively
• Excellent communications skills with the ability to build rapport across levels of professionals
• Ce-map Qualification (helpful)

• Consultative selling
• Relationship building
• Stakeholder management
• Negotiation and influence
• Clear and effective communication

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