Sales Consultant

Overview

In this role you drive the end-to-end sales process for new homes across designated developments, ensuring a smooth customer journey and robust records. You will collaborate with site teams and cross-functional colleagues to maximise sales performance while upholding Vistry’s values of integrity, care and quality. The role combines on-site customer engagement with coordinated administration and market awareness to optimise opportunities. You will operate across multiple sites, contributing to sustainable growth and delivering high customer satisfaction.

Pay / Benefits

• competitive base salary
• annual bonus
• salary sacrifice car scheme
• up to 39 days leave incl. bank holidays
• private medical insurance
• pension scheme

Responsibilities

• Manage day-to-day operations of the sales hub(s) and oversee the customer journey across multiple sites
• Generate and follow up leads via telephone-based business development and other channels
• Negotiate and close sales to meet or exceed targets, maintaining accurate records and documentation
• Coordinate with site teams to monitor build progress and provide timely customer information
• Present and promote house types, purchase options, and schemes to customers
• Maintain show homes and sales arena to brand standards and ensure a professional presentation
• Offer upsells and extras to maximise revenue and profit across reservations
• Handle cancellations professionally, propose alternatives and re-engage customers across other developments

Key requirements

• Experience in a customer-facing role under pressure
• Track record of generating sales leads and delivering end-to-end sales processes
• Proven ability to meet sales targets and work under pressure
• Excellent IT skills including Microsoft Office
• Strong negotiation and sales abilities
• Excellent communication, administration and organisational skills
• Calm under pressure with patience and a professional, trustworthy attitude
• Willingness to travel to all sites and work weekends
• Full driving licence with access to a vehicle
• Comfort with multi-channel communication and handling customer enquiries
• Interest in property and housing market
• Flexible approach to day-to-day duties and hours

• customer-focused
• good interpersonal skills
• communication
• patience
• Microsoft Office
• CRM / sales tracking systems (implied by records and customer journey)

…