Sales Consultant

Overview

In this role you will own the end-to-end sales process across multiple developments, driving continual sales and delivering excellent customer experiences. You’ll work closely with the Sales & Marketing team in a fast-paced hub, using in-person and multi-channel outreach to build opportunities. You’ll balance targets with a strong service mindset, ensuring accurate records and smooth progression from enquiry to reservation. The position supports flexible working and sits within a values-driven, award-winning group.

Pay / Benefits

• Competitive salary and annual bonus
• Salary sacrifice car scheme
• Up to 39 days annual leave
• Mileage allowance
• Private medical insurance
• Life assurance 4x annual salary

Responsibilities

• Manage daily sales hub operations across multiple sites and house types, ensuring smooth customer journeys
• Generate leads and follow up enquiries via telephone and marketing literature
• Negotiate to secure sales and handle post-cappointment activities to close deals
• Maintain accurate records, progress, and documentation across all stages
• Travel to designated developments for pre-booked customer appointments and site visits
• Maintain knowledge of house types, build progress, and availability; inform customers of options
• Promote purchase assistance schemes and bespoke options; upsell extras to increase profitability
• Collaborate with site teams and colleagues to communicate status and customer needs
• Respond to cancellations, attempt to save bookings, and offer alternatives
• Uphold brand standards in show homes and sales arena; adhere to SOPs and mandatory training

Key requirements

• Customer-facing experience, able to perform under pressure and meet sales targets
• Proven track record in leading generation and closing sales
• Excellent IT skills with Microsoft Office
• Strong negotiation, administration, and organizational abilities
• Excellent communication and interpersonal skills; calm under pressure
• Friendly, trustworthy, and professional attitude
• Comfort with multi-channel communication and handling complaints
• Interest in property and housing market; flexible with duties and hours
• Full driving licence and access to a vehicle; willing to travel to all sites; weekends
• 5 GCSEs / GCE incl. Maths and English, plus A Levels

• excellent communication
• calm under pressure
• professional and trustworthy demeanor
• team collaboration
• adaptability and flexibility
• Microsoft Office

…