Remote UK Customer Success Manager for Transit SaaS

Masabi is seeking a Customer Success Manager in the UK to own a portfolio of transport operator accounts, guiding onboarding, adoption and renewal across the UK. This hands-on role offers autonomy and learning within a growing global SaaS platform.

You will build trusted relationships, resolve issues, and coordinate with Product, Engineering and Support to reflect customer needs in the roadmap. A strong customer focus and curiosity about technology are essential.

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