Location: (Hybrid) London and customer sites
Security clearance: Active DV required. Applicants must be sole British nationals.
Conventus is working with a leading defence and national security organisation to find an experienced ServiceNow Solution Architect for a high-profile digital transformation programme. This permanent role is based in Farnborough on a hybrid basis. You’ll be the technical authority for an on premise ServiceNow platform. You will design scalable, secure solutions that support mission critical services, working in a highly secure environment.
We would also welcome applications from Senior ServiceNow Developers with strong on premise experience who are ready to step into an architecture role.
The role
- Lead the end-to-end design of on premise ServiceNow solutions, from requirements gathering through to delivery and handover
- Act as design authority for the platform, producing high and low level designs and making sure solutions follow best practice and ServiceNow’s recommended architecture
- Work with infrastructure teams on the design, deployment and upgrade of self-hosted ServiceNow instances
- Work with stakeholders, product owners and delivery teams to turn business needs into robust technical solutions
- Design and oversee integrations with third-party and legacy systems in secure and accredited environments
- Shape platform governance, standards and roadmaps, keeping to the out-of-the-box approach wherever possible
- Provide technical leadership and mentoring to developers and administrators
- Support security accreditation activity and make sure designs meet the security requirements of classified environments
Essential Experience/ Skills
- Active DV clearance and British nationality
- Proven experience of on premise ServiceNow implementations
- Hands-on experience of on premise infrastructure supporting ServiceNow, such as servers, databases, networking, MID Servers and upgrades in self-hosted environments
- Proven experience as a ServiceNow Solution Architect, Technical Architect or Senior Developer on large, complex implementations
- Strong knowledge of core ServiceNow modules, such as ITSM, ITOM, CMDB/CSDM, and ideally SecOps.
- Experience designing integrations using REST/SOAP APIs, MID Servers and IntegrationHub
- A solid understanding of platform governance, data models and upgrade strategy
- Excellent stakeholder management, with the ability to explain technical concepts to non-technical audiences
- Experience in defence, government or other secure environments
Desirable
- ServiceNow Certified Implementation Specialist (CIS) qualifications
- ServiceNow architecture certification, such as Certified Master Architect (CMA) or Certified Technical Architect (CTA)
- ServiceNow Certified System Administrator (CSA) qualification
- TOGAF or a similar architecture framework
- Experience of air-gapped or offline ServiceNow instances
What’s on offer
- A salary of £100,000 + benefits
- A permanent role with long-term stability on a critical national security programme
- Hybrid working, with time split between home and the Farnborough site
- A clear route into architecture for experienced senior developers
- Pension, bonus, holiday allowance, training and certification budget, etc.
Due to the nature of this role, candidates must be British nationals and hold active DV clearance at the time of application.
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