Service Manager: Multi-Agency Child Protection Teams (MACPT)

Overview

In this role you will lead and shape the Multi-Agency Child Protection Team (MACPT), delivering high-quality, child-centred safeguarding with statutory accountability. You will supervise and develop multi-agency staff, build strong partnerships, and drive service improvement in line with national reforms and local priorities. The role focuses on safeguarding decision-making, performance, and integrating learning from reviews to improve outcomes for children and families. This is a mission-driven leadership position within Staffordshire’s restructured Children and Families services, offering a chance to influence system-wide practice and collaboration.

Pay / Benefits

• flexible working
• commitment to safeguarding and welfare of children
• Disability Confident employer
• Gold Award Armed Forces employer
• guaranteed interview for eligible applicants
• equal opportunities employer

Responsibilities

• Develop and lead strategic and operational delivery of MACPT
• Provide leadership and supervision to Team Managers and multi-agency staff
• Foster partnerships with social care, police, health, education, legal services, Family Help, Cafcass and others
• Oversee statutory child protection processes (strategy discussions, Section 47, joint assessments, safety planning, conferences)
• Monitor performance, quality assurance, and safeguarding outcomes to drive improvement
• Lead service development, change initiatives, and alignment with reforms and local priorities
• Manage resources, budgets, risks and operational performance to ensure safe, timely safeguarding
• Champion children’s voices and rights in assessment, planning and service development
• Promote consistent safeguarding thresholds and multi-agency decision-making
• Lead learning from audits, CSPRs, rapid reviews and incidents to embed lessons across services

Key requirements

• Qualified and registered Social Worker with a degree-level qualification
• Significant leadership/management experience within Children’s Social Care
• Experience leading teams in a multi-agency safeguarding environment
• In-depth knowledge of safeguarding legislation, statutory frameworks and processes
• Proven ability to lead service development, change management and continuous improvement
• Strong leadership, communication, influencing and partnership skills
• Experience managing performance, resources and budgets, with risk management能力

• leadership
• communication
• influencing
• knowledge of child protection processes
• Public Law Outline (PLO)
• Rapid Reviews and CSPRs

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