Clinical Services Manager – Surgery Care Group – Band 8a

Overview

In this role you lead operational management for the Surgery Care Group, working with Clinical Leads and the Matron to deliver safe, high-quality patient care while optimising resources. You will coordinate day-to-day operations, budgets, and performance targets across sites, and drive service improvements with the leadership team. The role combines line management with strategic planning and change initiatives to enhance patient care processes. This is an multifaceted, cross-site position that supports the Directorate’s mission in a large teaching hospital network.

Responsibilities

• Manage operational aspects of the specialties and monitor performance within national and Trust frameworks
• Plan and implement changes to improve service efficiency and patient care
• Line manage the Directorate management support team
• Travel to acute/CDC sites up to two days per week to cover Trust-wide operations
• Coordinate and manage budgets (including income) and contracts
• Support business planning with Clinical Leads and the Matron
• Develop and continuously improve patient care processes

Key requirements

• First degree (BSc or BA) or equivalent experience
• CPD and commitment to career development
• Experience in senior healthcare management
• Experience with quality standards (e.g., CQC)
• Proven track record in financial management and delivering healthcare targets
• Experience delivering major service change projects in healthcare
• Performance management, reporting, data analysis, and service planning experience
• Ability to commute across four hospital sites weekly
• Knowledge of health service management and governance

• High level interpersonal skills
• Clear, persuasive communication
• Solution-focused problem solving
• Project management
• Quality service improvement and redesign
• Clinical governance understanding

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