Hybrid Technical Support Engineer: Remote Troubleshooting & AI

Company: RPS Telecom Ltd
Apply for the Hybrid Technical Support Engineer: Remote Troubleshooting & AI
Location: Cwmbrân
Job Description:

RPS Telecom Ltd is looking for a capable Technical Support Engineer to bring strong troubleshooting skills, customer confidence and technical ownership. You will support customers across voice, connectivity and wider technical services, with most work remote but involve installations and site visits as needed.

The role combines remote support with hands-on engineering tasks, data-led investigation and ongoing AI/automation development.

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Posted: October 16th, 2026