Luxury E-commerce Customer Care Specialist (6-Month FTC)

Fashion Personnel is hiring a Customer Service Representative in Long Eaton, Nottingham for a 6-month fixed-term contract. 37.5 hours per week across 5 days, with shifts including weekends. The role focuses on delivering an exceptional customer experience via email, phone, and live chat.

You will liaise with warehouse teams and couriers to resolve delivery issues, process orders and returns, and ensure accurate product information and FAQs for a seamless online journey.

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