Resident Experience Liaison for Housing Refurbishment

United Infrastructure is hiring a Resident Liaison Officer to join our Social Infrastructure team. You will be the visible point of contact for residents during refurbishment and building safety works, guiding them from initial introduction to completion and aftercare.

You will visit homes, coordinate appointments with delivery teams, and explain changes and disruption while maintaining the highest customer service standards. Driving between sites across East London and Essex will be required.

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