Advice Services Manager / Deputy CEO

Company: Citizens Advice Ltd
Apply for the Advice Services Manager / Deputy CEO
Location: Eastbourne
Job Description:

Job summary

Location Eastbourne

Workplace Hybrid working

Contract Fixed term contract, until 31 March 2027

Interviews will take place on 19 November 2026.

About the role

We have a vacancy for a new role managing our team of debt caseworkers and outreach advisers as well as overseeing quality of advice in our general advice service.

We are looking for a dynamic individual, with great communication skills, well organised and able to manage competing demands in a busy environment.

You will need a strong commitment to working in a team and enabling and supporting our staff to deliver excellent services to our clients.

What We Can Offer You:

  • We embrace individuals from all walks of life, encouraging everyone to bring their authentic selves to work every day.
  • We understand the importance of balance and provide flexible working hours to accommodate your needs outside the workplace.
  • We prioritise the health and wellbeing of our employees, recognising that wellness contributes to professional success.
  • We offer a generous annual leave entitlement, an employer Contributory Pension Scheme, and an Employee Assistance Programme.
  • We welcome applicants from all diverse backgrounds, we are committed to building a workforce that reflects the diversity of the communities we serve.

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Posted: October 16th, 2026