Senior Account Executive

Company: Digital Waffle
Apply for the Senior Account Executive
Location: Congleton
Job Description:

Location: Hybrid 4 days a week in Alderley Edge

Salary: Up to £35,000

We’re looking for a Senior Account Executive to join a growing, purpose-driven organisation and manage a portfolio of customers, ensuring they receive an outstanding experience.

This role could be particularly well suited to someone with a teaching or education background who is looking to step away from the classroom, but still has a genuine passion for working with schools and making a positive difference to children.

The Role

  • Manage and develop a portfolio of customer accounts.
  • Build strong, long-term client relationships.
  • Lead onboarding, customer calls and presentations.
  • Understand customer needs and identify opportunities.
  • Track KPIs and take ownership of account performance.
  • Work closely with internal teams to resolve issues and deliver excellent service.

About You

  • Previous teaching experience is also welcomed, particularly for candidates looking to transition from education into a commercial/customer-facing role.
  • Experience in account management, customer success or client services.
  • Confident at presenting and jumping on calls with schools and stakeholders.
  • Highly organised with strong relationship-building skills.
  • Commercially aware and comfortable working to KPIs.
  • Proactive, personable and keen to develop your career.

What’s On Offer?

  • Pension
  • Monday–Friday working
  • Excellent progression opportunities
  • A collaborative team and the chance to make a genuine impact

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Posted: October 16th, 2026