Overview
As Inside Account Executive you drive revenue growth within the independent account base in the UK/EMEA, nurturing renewals and new opportunities. You collaborate with field sales, marketing, and operations to tailor offerings and ensure on-time delivery. You’ll manage pipelines in SFDC, handle inquiries, and translate market insights into actions that boost profitability and customer satisfaction. This role is instrumental in expanding our independent portfolio while maintaining high service and compliance standards.
Pay / Benefits
- Contributory Pension Scheme
- Life Insurance
- Cycle to Work Scheme
- SteriCares employee support fund
- Stericycle University – self-development & learning
- Annual performance-related pay review
Responsibilities
- Manage existing client relationships within the independent portfolio via phone/email to maximize growth and minimize revenue losses
- Collaborate with local inside sales, sales, marketing, operations, IT and other teams to enhance the service offering for the independent portfolio
- Use SFDC and other IT systems to manage pipelines, report activity, book appointments, and send contracts
- Attend internal meetings/trainings with current market data to maintain a professional sales posture
- Adhere to Stericycle policies (Commercial DOA, Pricing, SFDC, tender/bidding, ethics, health and safety)
- Conduct market research on the defined territory and monitor competitor activity and legislation
- Investigate and resolve customer satisfaction issues and manage cancellations in line with processes and policies
Key requirements
- Demonstrated sales skills (listening, questioning, negotiating, closing)
- Proven track record in driving sales growth, retention, or territory management
- Strong relationship-building over the phone
- Account management, communication, problem solving, negotiation
- Ability to work in a matrix environment with cross-functional teams
- Proficiency with Salesforce.com (SFDC) to manage pipelines
- Experience in a target-driven, high-pressure environment
- Eligibility to work in the UK and clean criminal record
- Strong computer literacy (Microsoft Office)
- Energetic and motivated attitude
- Strong communication and interpersonal skills
- Problem solving and negotiation abilities
- Salesforce/SFDC
- Microsoft Office suite
- Understanding of sales IT systems and pipeline management
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