Resident Liaison & Customer Experience (Part-Time)

Company: IAN WILLIAMS LIMITED
Apply for the Resident Liaison & Customer Experience (Part-Time)
Location: Coventry
Job Description:

Ian Williams Ltd in Coventry seeks a part-time Customer Liaison Officer (20 hours/week) to be the first contact for residents and site teams. You will communicate progress, handle concerns and help deliver the contract to time, cost and quality targets.

You will build strong internal and external relationships, analyse feedback, and contribute to social value commitments while working both on site and remotely as needed.

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Posted: October 15th, 2026