Ombudsman Regulatory Support Manager

Betsi Cadwaladr University Health Board is seeking a Regulatory Support Manager (Ombudsman) to lead and support investigation processes for Trust concerns in a high-volume environment. The role covers collaboration with external bodies, maintaining confidential information, and ensuring timely, quality responses within the Regulatory & QA function.

The post emphasises standardising investigation methods, producing detailed reports, and supporting the Senior Concerns Manager (Ombudsman) while

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