Position: Support Manager
Location: Leicestershire – multiple locations
Hours: 37.5 contracted hours per week
Salary: £32,654.31 per annum
Job ref: 5269
Are you an experienced and motivated health and social care professional looking for a varied management role where you can make a real difference to people’s lives? If so, we would love to hear from you.
About the Role:
Support Manager | Supported Living & Outreach Services | Leicestershire
Are you an experienced leader looking to make a real difference?
We’re looking for a motivated Support Manager to work alongside the Operations Manager, leading Supported Living and Outreach services across Leicestershire. You’ll oversee services supporting adults with learning disabilities and mental health needs, ensuring high-quality, person-centred support that empowers people to live independently and achieve their goals.
The Role
- Lead and support teams across multiple Supported Living and Outreach services
- Ensure high-quality, person-centred support is delivered across all services
- Promote independence, choice, dignity and positive outcomes
- Manage staffing, rotas, performance and staff development
- Maintain high standards of safeguarding, quality, compliance and risk management
- Build strong relationships with families, professionals and commissioners
- Support service development and continuous improvement
About You
- Previous leadership experience within Health and Social Care
- Experience supporting people with learning disabilities and/or mental health needs
- Strong knowledge of safeguarding, risk management and person-centred support
- Excellent communication and team management skills
- NVQ/QCF Level 5 in Health and Social Care (or willing to work towards)
- Full UK Driving Licence and access to a vehicle
About the organisation:
Advance is a national, not-for-profit provider of housing and support services for people with disabilities and mental health conditions. Our vision is to transform lives; providing the best quality housing and support services so that people can live the lives they choose, achieve their personal goals, feel valued and know their voices are heard.
We recognise that our people are our greatest asset and we’re passionate about making Advance a great place to work. We invest in our staff, providing the training and support you need to succeed in your role, gain industry‑recognised qualifications and realise your career aspirations.
We are an equal opportunities employer who values its staff and the difference they make to their customers. There is no place for racism or discrimination of any kind in Advance. As an organisation, we will not tolerate it. We are firmly committed to recruiting the best colleagues regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation and to supporting customers from similarly diverse backgrounds.
All newly appointed staff receive an induction, during which they will learn about our PRIDE values, our expectations of how they should treat our customers and our commitments in relation to how they will be treated as a member of staff.
Benefits of working for Advance:
We value our staff and the difference they make to the lives of our customers, which is why we offer the following benefits:
- Paid holiday (from 25 days up to 30 days with long service in addition to bank holidays, pro rata for part time hours)
- Sector specific training is provided as part of induction plus opportunities for professional development
- Access to Perks at Work where you can obtain great discounts of cinema tickets, shopping vouchers and much more
- Long service awards payable in 5 year increments
- Golden Hello/refer a friend receive up to £500
- Cycle to work scheme
- Access to our Employee Assistance Programme
- Free DBS (Disclosures and Barring Service)
- Excellent opportunities to progress your career within Advance
- Enrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold for enrolment)
Advance is regulated by the Regulator of Social Housing and the Care Quality Commission and we are committed to safeguarding and promoting the welfare of the people we support. You will be required to provide evidence of right to work. An enhanced DBS disclosure will be required for this role, the cost of which will be covered by Advance.
Why join us?
This is an excellent opportunity for an experienced care professional to take on a varied and rewarding management role, overseeing a diverse range of services across Leicestershire.
You will have the opportunity to make a genuine difference to the lives of the people we support while developing your leadership skills and contributing to the continued growth and quality of our services.
Safeguarding:
At Advance, Safeguarding is embedded in our organisational culture — it’s reflected in our values, our behaviours, and the way we work together. We believe that creating a safe environment is not just about compliance, but about cultivating trust, openness, and accountability at every level.
As the organisation’s Safeguarding Lead, Ryan Brummitt, Executive Director of Support, oversees our safeguarding arrangements and ensures that concerns are acted upon quickly, sensitively and in line with national legislation and local safeguarding procedures.
We believe that safeguarding is everyone’s responsibility. Whether you are a customer, family member, colleague or partner organisation, if you have any concerns about the welfare or safety of someone we support — or of any member of our team — please don’t hesitate to get in touch.
Ryan.Brummitt@Advanceuk.org
Together, we can ensure that Advance remains a safe, supportive and inclusive organisation for all.
We value diversity and therefore welcome applications from everyone interested in working at Advance. We are a Disability Confident Leader.
Advance Housing & Support Ltd reserves the right to close this job once sufficient applications have been received.
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