Senior MIDAS Service Delivery Manager (Hybrid Role)

Company: National Highways
Apply for the Senior MIDAS Service Delivery Manager (Hybrid Role)
Location: Birmingham
Job Description:

National Highways is recruiting a Senior Service Delivery Manager for MIDAS, overseeing operational performance, reliability and continual service improvements of the roadside MIDAS technology service. You will lead fault and incident management and steer service delivery across the lifecycle.

The role involves working across teams to optimise performance, manage supplier relationships and support transformation initiatives, ensuring safe and reliable journeys for road users.

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Posted: October 15th, 2026