London Office – Studio Producer

The Role:

Reporting to the Senior Studio Manager, the Studio Producer is responsible for the planning, coordination and delivery of all production activity across New Look’s in-house studio. This includes overseeing ecommerce shoot production and supporting on some in-house creative projects.

WHATS IN IT FOR YOU:

• 40% staff discount plus friends & family discounts throughout the year
• Access to our reward platform for external discount and offers
• Private pension scheme
• Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you
• All employees are covered by our life assurance policy from day one
• Unlock extra leave with our buy more holiday scheme.
• Celebrate YOU! Enjoy an extra paid day off on your birthday each year
• Enhanced maternity, paternity and adoption leave, and shared parental leave (eligible after 2 years’ service).
• Spread the cost of your commute with interest-free season ticket loans
• Do your bit for the environment and save money with our Cycle2Work scheme
• We’re proud to partner with the Retail Trust and Fashion & Textile Children’s Trust

What you’ll be doing:

• Own the planning, resourcing and delivery of the ecommerce studio schedule.
• Manage freelancer and on-set resource requirements, including bookings, confirmations, call sheets, holiday cover and absence management.
• Anticipate and resolve operational challenges to ensure the smooth running of daily studio activity.
• Manage and respond effectively to last-minute schedule changes, cancellations and business priorities.
• Plan resource requirements around intake fluctuations and peak trading periods.
• Act as the primary point of contact for day-to-day production and operational queries.
• Ensure all stakeholders understand priorities, expectations and delivery requirements.
• Support the smooth onboarding and experience of models, freelancers and external partners while on-site.
• Monitor attendance and arrival times, escalating any issues that may impact delivery.
• Continuously review studio production processes, identifying opportunities to improve efficiency, productivity and workflow.
• Proactively identify and mitigate production risks, ensuring contingency plans are in place where required.
• Support the delivery of studio KPIs, SLAs and productivity targets.
• Partner with studio teams to reduce operational issues and improve ways of working across the end-to-end content creation process.
• Support future platform, technology and website developments by ensuring production requirements are represented throughout project delivery.
• Contribute to the delivery of the wider studio strategy and operational objectives.
• Build and maintain strong relationships with internal stakeholders, external suppliers, agencies and freelance talent.
• Develop and manage a diverse, high-quality freelance network capable of supporting varying business and creative requirements.
• Foster collaborative relationships across studio functions, promoting clear communication and effective teamwork.
• Manage and mentor the Studio Production Coordinator and Studio Casting Assistant, developing capability and ensuring appropriate succession and cover plans are in place.
• Work closely with the Senior Studio Manager and wider studio leadership team to support key business initiatives and projects.
• Support the Senior Studio Manager in managing studio budgets and cost control.
• Track freelance spend and highlight risks or overspend against budget.
• Ensure purchase orders, invoices and budget administration are completed accurately and on time.
• Support the delivery of agreed cost-per-product targets whilst maintaining content quality and operational efficiency.
• Build strong partnerships with the Creative and Brand teams to support wider business objectives.
• Support creative production requirements, including Studio 45 and other brand-led projects.
• Develop and implement best-practice production processes for creative shoots, ensuring clear communication, efficient delivery and cost-effective execution.
• Collaborate with the Senior Casting Manager on model bookings, licensing, contracts and casting activity.
• Support casting day logistics and production where required.
• Produce presentations, reports and planning materials for Studio leadership.
• Support the Head of Studio, Senior Studio Manager and wider leadership team with strategic initiatives and ad hoc projects.
• Manage supplier compliance requirements, contracts and mandatory training records.

Who you are:

You are an experienced production professional with a strong operational mindset and a passion for delivering high-quality content in a fast-paced studio environment.

You will bring:

• Proven experience in a Studio Producer, Production Coordinator or similar production role.
• Experience working within an ecommerce, photography or content production environment.
• Strong shoot scheduling, resource planning and production management experience.
• Experience managing freelance talent, suppliers and external partners.
• Excellent organisational skills with the ability to manage multiple priorities simultaneously.
• Strong commercial awareness and budget management experience.
• A proactive, solutions-focused approach with excellent problem-solving skills.
• Exceptional attention to detail and ability to work under pressure.
• Strong communication and stakeholder management skills.
• Confidence working with Microsoft Office applications, including Excel, PowerPoint and Word.
• Experience of model booking and talent management is desirable.
• Experience supporting teams and developing junior colleagues.
• Adaptability, resilience and a positive, can-do attitude.
• Degree-level qualification or equivalent experience preferred.

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